Utilization of Online Village Administration Services: Training on the use of Cihuni Village Website Features

Jansen Wiratama; Rudi Sutomo; Raymond Sunardi  Oetama; Samuel Ady  Sanjaya; Santo Fernandi  Wijaya

doi:10.33379/icom.v3i4.3486

Penulis

Jansen Wiratama Universitas Multimedia Nusantara, Indonesia
Rudi Sutomo Universitas Multimedia Nusantara, Indonesia
Raymond Sunardi Oetama Universitas Multimedia Nusantara, Indonesia
Samuel Ady Sanjaya Universitas Multimedia Nusantara, Indonesia
Santo Fernandi Wijaya Universitas Multimedia Nusantara, Indonesia

DOI:

https://doi.org/10.33379/icom.v3i4.3486

Kata Kunci:

Administration, Digitalization, Services, Village, Website

Abstrak

Public administration services are important for rural communities. With a large population, it is difficult for administrative service processes using conventional methods to run optimally, so they need to be transformed into digital form. Current technology should be able to support the optimization of administrative services from village officers to the community; However, limitations related to the use of technology are an obstacle for village officers. Therefore, training is needed for village officers in using administrative service features via the Cihuni village website resulting from previous research. The training activity used a demonstration and trial approach method in Cihuni Village, a village supported by Multimedia Nusantara University. The training process involved the UMN Lecturer Team as community service members and Cihuni Village officers. This activity aims to increase village officers' understanding of using the Cihuni village website, which has various features to improve public administration services. The results of this activity contribute to increasing village officers' understanding of using the Cihuni village website.

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