Pelatihan “How to Build Resilience at Work”  pada Karyawan Puskesmas X di Mojokerto

Dhemosa Kresnayutiana Rengasti; Athiyyah Rafi Razani; A. Johanes Tjahjoanggoro; Saras Dwi Anugrah Putri Kasnadianto

doi:10.70609/i-com.v5i2.7118

Authors

Dhemosa Kresnayutiana Rengasti Universitas Surabaya, Indonesia
Athiyyah Rafi Razani Universitas Surabaya, Indonesia
A. Johanes Tjahjoanggoro Universitas Surabaya, Indonesia
Saras Dwi Anugrah Putri Kasnadianto Universitas Surabaya, Indonesia

DOI:

https://doi.org/10.70609/i-com.v5i2.7118

Keywords:

Pelatihan, Puskesmas, Resiliensi, Tenaga Kesehatan

Abstract

UPT Puskesmas X is a community health center with the highest accreditation level, "paripurna." Currently, its employees are burdened by several issues that have led to a decline in work performance, subsequently affecting the quality of services provided. To address this, the researcher implemented a training program aimed at enhancing employee resilience. The results showed a significant improvement in resilience following the training (t = 0.002, p < 0.05). A follow-up conducted two weeks after the training indicated no significant change compared to the immediate post-training results.

References

Alsalamah, A., & Callinan, C. (2021). Adaptation of Kirkpatrick’s Four-Level Model of Training Criteria to evaluate training programmes for head teachers. Education Sciences, 11(3), 116. https://doi.org/10.3390/educsci11030116

Apriawal, J. (2022). Resiliensi pada karyawan yang mengalami pemutusan hubungan kerja (PHK). Jurnal Ilmu Psikologi Dan Kesehatan (SIKONTAN), 1(1), 27–38. https://doi.org/10.47353/sikontan.v1i1.330

Astika, N. F. L., & Saptoto, R. (2018). Peran Resiliensi dan Iklim Organisasi terhadap Work Engagement. Gadjah Mada Journal of Psychology (GamaJoP), 2(1), 38. https://doi.org/10.22146/gamajop.31868

Ayala, J., & Manzano, G. (2014). The resilience of the entrepreneur. Influence on the success of the business. A longitudinal analysis. Journal of Economic Psychology, 42, 126–135. https://doi.org/10.1016/j.joep.2014.02.004

Aziz, M. R., & Noviekayati, I. (2016). Dukungan Sosial, Efikasi Diri dan Resiliensi Pada Karyawan yang Terkena Pemutusan Hubungan Kerja. Persona Jurnal Psikologi Indonesia, 5(01). https://doi.org/10.30996/persona.v5i01.742

Busti, M. F., Yulihasri, N., & Rivai, H. A. (2023). Pengaruh Beban Kerja dan Resiliensi terhadap Job Burnout dengan Stres Kerja sebagai Variabel Mediasi. Jurnal Informatika Ekonomi Bisnis, 632–640. https://doi.org/10.37034/infeb.v5i2.566

Mase, J. A., & Tyokyaa, T. L. (2014). Resilience and Organizational Trust as Correlates of Work Engagement among Health Workers in Makurdi Metropolis. European Journal of Business and Management, 6(39), 86–93. https://www.iiste.org/Journals/index.php/EJBM/article/download/18824/19146

McEwen, K. (2011). Building resilience at work. Australian Academic Press.

Noviana, A. R. (2022). Work Engagement Ditinjau dari Job Demands dan Resiliensi pada Perawat Ruang Isolasi COVID-19 RSUD. DR. H. Abdul Moeloek Provinsi Lampung (Doctoral dissertation, UIN RADEN INTAN LAMPUNG).

Pamungkas, A. P., & Sridadi, A. R. (2020). Pengaruh Work Overload terhadap Nurse Performance dengan Burnout sebagai Variabel Intervening di Rumah Sakit X Surabaya. Business and Finance Journal, 5(2), 85–94. https://doi.org/10.33086/bfj.v5i2.1788

Riniwati, H. (2014). Manajemen Sumberdaya Manusia: aktivitas utama dan pengembangan SDM. Universitas Brawijaya Press.

Rushton, C. H., Batcheller, J., Schroeder, K., & Donohue, P. (2015). Burnout and resilience among nurses practicing in High-Intensity Settings. American Journal of Critical Care, 24(5), 412–420. https://doi.org/10.4037/ajcc2015291

Steven, J., & Prihatsanti, U. (2018). Hubungan Antara Resiliensi Dengan Work Engagement Pada Karyawan Bank Panin Cabang Menara Imperium Kuningan Jakarta. DOAJ (DOAJ: Directory of Open Access Journals). https://doi.org/10.14710/empati.2017.19745

Syifani, D., & Dores, A. (2018). Aplikasi Sistem Rekam Medis Di Puskesmas Kelurahan Gunung. Jurnal Sistem Informasi,Teknologi Informatika Dan Komputer, 9(1), 22–31. https://doi.org/10.24853/justit.9.1.22-31

Wang, J., Cooke, F. L., & Huang, W. (2013). How resilient is the (future) workforce inChina? A study of the banking sector and implications for human resource development. Asia Pacific Journal of Human Resources, 52(2), 132–154. https://doi.org/10.1111/1744-7941.12026

Yu, F., Raphael, D., Mackay, L., Smith, M., & King, A. (2019). Personal and work-related factors associated with nurse resilience: A systematic review. International Journal of Nursing Studies, 93, 129–140. https://doi.org/10.1016/j.ijnurstu.2019.02.014