“Job Stress and Work Environment: Determining Factors of Organizational Citizenship Behavior in Employees: THE RELATIONSHIP BETWEEN JOB STRESS AND WORK ENVIRONMENT AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) IN THE MANUFACTURING INDUSTRY PT.X SURABAYA”, PJLP, vol. 5, no. 2, pp. 143–172, Aug. 2025, doi: 10.36636/psikodinamika.v5i2.6442.