Mitigating the Effect of Trust and Emotional Attachment on the Adversity Quotient: Does Perception of Procedural Justice Matter?
DOI:
https://doi.org/10.36636/dialektika.v11i1.8446Kata Kunci:
kepercayaan, keterikatan emosional, keadilan prosedural, adversity quotient, KoperasiAbstrak
Keberhasilan suatu koperasi dalam mencapai tujuan dan menjaga keberlanjutan organisasi sangat bergantung pada anggota koperasi itu sendiri, salah satu faktor yang memengaruhi hal tersebut adalah tingkat kepercayaan, keterikatan emosional, serta kemampuan anggota dalam menghadapi tantangan. Penelitian ini bertujuan untuk menguji dan menganalisis peran kepercayaan dan keterikatan emosional terhadap Adversity Quotient anggota koperasi dengan persepsi keadilan prosedural sebagai variabel mediasi. Penelitian ini menggunakan pendekatan kuantitatif dengan pengumpulan data melalui penyebaran kuesioner kepada para anggota koperasi. Populasi penelitian mencakup seluruh anggota aktif koperasi yang berjumlah 170 orang, yang sekaligus dijadikan sebagai sampel penelitian. Analisis data dalam penelitian ini dilakukan dengan menggunakan Structural Equation Modeling–Partial Least Squares (SEM-PLS) yang diolah melalui perangkat lunak SmartPLS. Hasil penelitian menunjukkan bahwa kepercayaan dan keterikatan emosional berpengaruh positif dan signifikan terhadap Adversity Quotient anggota koperasi, serta persepsi keadilan prosedural terbukti berperan sebagai variabel mediasi.
Referensi
Adzanni, Oktaviani Nur, Rohimat Nurhasan, and Intan Tenisia Prawita Sari. 2022. “Beban Kerja Terhadap Adversity Quotient Melalui Kecerdasan Emosional Sebagai Variabel Mediasi Pada PT. Telkom Kandatel Garut.” Journal Of Entrepreneurship and Strategic Management 1 (02): 77–88. https://doi.org/10.52434/jesm.v1i02.120. DOI: https://doi.org/10.52434/jesm.v1i02.120
Adzikra, Ahmad Habibi, Vivin Maharani Ekowati, and Achmad Sani Supriyanto. 2025. “Bridging Job Resources And Workplace Spirituality to Engagement: The Role of Perceived Organizational Support in Driving Work Engagement.” Journal of Business and Management Review 6 (8): 1005–23. https://doi.org/10.47153/jbmr.v6i8.1715. DOI: https://doi.org/10.47153/jbmr.v6i8.1715
Ardhana, Daniel Evan, and Doddy Hendro Wibowo. 2024. “Dynamics Of Employee Organizational Commitment Reviewed from Role Conflict.” Psikostudia : Jurnal Psikologi 13 (4): 488. https://doi.org/10.30872/psikostudia.v13i4.15898. DOI: https://doi.org/10.30872/psikostudia.v13i4.15898
Asmah, Asmah, Sulaiman Sulaiman, and Noorhapizah Noorhapizah. 2023. “Adversity Quotient sebagai Perantara Pengaruh Persepsi dan Kecerdasan Mengelola Emosi terhadap Kekerasan Verbal pada Anak.” Jurnal Obsesi : Jurnal Pendidikan Anak Usia Dini 7 (1): 225–39. https://doi.org/10.31004/obsesi.v7i1.3744. DOI: https://doi.org/10.31004/obsesi.v7i1.3744
Elshaer, Ibrahim A. 2024a. “Come and Gone! Psychological Resilience and Organizational Resilience in Tourism Industry Post COVID-19 Pandemic: The Role of Life Satisfaction.” Sustainability 16 (2): 939. https://doi.org/10.3390/su16020939.
Elshaer, Ibrahim A. 2024b. “Come and Gone! Psychological Resilience and Organizational Resilience in Tourism Industry Post COVID-19 Pandemic: The Role of Life Satisfaction.” Sustainability 16 (2): 939. https://doi.org/10.3390/su16020939. DOI: https://doi.org/10.3390/su16020939
Fikri, Harry Theozard, Rika Wahyuni, Isna Asyri Syahrina, Frihapma Semita Ade, and Rina Mariana. 2021. “Adversity Quotient, Komitmen Organisasi Dan Kesiapan Untuk Berubah Dalam Meningkatan Kinerja Karyawan Di Masa Pandemi Covid-19.” Jurnal Psikologi 17 (2): 114. https://doi.org/10.24014/jp.v17i2.12556. DOI: https://doi.org/10.24014/jp.v17i2.12556
Husna, Irsalina. 2020. Peran Kepuasan Dan Keterikatan Emosional Pada Loyalitas Pelanggan (Studi Pada Anggota Persebaya Selamanya). 8.
Ibrahim, Mohamad Rafli, Fatin Fadhilah Hasib, and Al Ma’rifatul A’la. 2023. “Pengaruh Service Quality, Emotional Attachment, dan Religiosity terhadap Customer Loyalty Nasabah BSI di Jawa Timur dengan Customer Satisfaction Sebagai Variabel Intervening.” Al-Kharaj : Jurnal Ekonomi, Keuangan & Bisnis Syariah 6 (3): 1432–48. https://doi.org/10.47467/alkharaj.v6i3.5267. DOI: https://doi.org/10.47467/alkharaj.v6i3.5267
Koçak, Daimi, and Gökhan Kerse. 2022. “How Perceived Organizational Obstruction Influences Job Satisfaction: The Roles of Interactional Justice and Organizational Identification.” Sage Open 12 (1): 21582440221079933. https://doi.org/10.1177/21582440221079933. DOI: https://doi.org/10.1177/21582440221079933
Kusuma, Aisyah Tiara, and Angga Pratama. 2025. Strategi Meningkatkan Partisipasi Anggota Dalam Pengelolaan Koperasi. no. 6.
Mahmoud, Mahmoud Abdulai, Robert Ebo Hinson, and Maxwell Kofi Adika. 2018. “The Effect of Trust, Commitment, and Conflict Handling on Customer Retention: The Mediating Role of Customer Satisfaction.” Journal of Relationship Marketing 17 (4): 257–76. https://doi.org/10.1080/15332667.2018.1440146. DOI: https://doi.org/10.1080/15332667.2018.1440146
Mulyasari, Irma. 2019. “Pengaruh Kecerdasan Emosional Dan Kompetensi Terhadap Kinerja PegawaI.” Journal of Management Review 2 (2): 190. https://doi.org/10.25157/jmr.v2i2.1786. DOI: https://doi.org/10.25157/jmr.v2i2.1786
Olvera, Juana, Susana Llorens, Hedy Acosta-Antognoni, and Marisa Salanova. 2025. “The Role of Organizational Justice in the Healthcare Context: How to Improve Job Performance through Horizontal Trust and the Resilience of Work Teams.” The Spanish Journal of Psychology 28: e5. https://doi.org/10.1017/SJP.2025.2. DOI: https://doi.org/10.1017/SJP.2025.2
Özkan, Ayşegül, and Ayşe Meriç Yazıcı. 2024. “The Mediating Role of Organizational Trust in the Effect of Social Sustainability on Organizational Resilience: Insights from the Energy Sector.” Journal of Information and Organizational Sciences 48 (2): 353–71. https://doi.org/10.31341/jios.48.2.8. DOI: https://doi.org/10.31341/jios.48.2.8
Putra, Putu Surya Parama, and Luh Kadek Pande Ary Susilawati. 2018. “Hubungan Antara Dukungan Sosial Dan Self Efficacy Dengan Tingkat Stres Pada Perawat Di Rumah Sakit Umum Pusat Sanglah.” Jurnal Psikologi Udayana 5 (01): 145. https://doi.org/10.24843/JPU.2018.v05.i01.p14. DOI: https://doi.org/10.24843/JPU.2018.v05.i01.p14
Yang, Hong Mian, Mu He, Francis Cheung, Cornelia T. J. Chau, Im Sin Cheong, and Anise M. S. Wu. 2023. “Perceived Procedural Justice and Psychological Flourishing among Mental Health Professionals in Macao: A Moderated Mediation Model.” International Journal for Educational and Vocational Guidance 23 (3): 763–83. https://doi.org/10.1007/s10775-022-09541-3. DOI: https://doi.org/10.1007/s10775-022-09541-3
Zhao, Yuyang, and Biao Sang. 2023. “The Role of Emotional Quotients and Adversity Quotients in Career Success.” Frontiers in Psychology 14 (February): 1128773. https://doi.org/10.3389/fpsyg.2023.1128773. DOI: https://doi.org/10.3389/fpsyg.2023.1128773
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2026 Amiddana Ulin Nuha, Vivin Maharani Ekowati
Artikel ini berlisensiCreative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
View My Stats
