Pengaruh Kepuasan Kerja, Komitmen Organisasi, dan Kepemimpinan Terhadap Employee Engagement di PT Telkom Akses Malang
DOI:
https://doi.org/10.36636/dialektika.v11i2.10832Keywords:
Job Satisfaction, Organizational Commitment, Leadership, Employee EngagementAbstract
Employee engagement plays a crucial role in enhancing organizational productivity and performance quality. High demands make employee engagement a challenge for organizational, especially at PT Telkom Akses Malang, which is currently undergoing a business transformation using the Fixed Mobile Convergence (FMC). This study aims to analyze the influence of job satisfaction, organizational commitmenct, and leadership on employee engagement at PT Telkom Akses Malang. A quantitative approach utilizing a survey method was employed. Data were collected online questionnaires distributed to 52 employees using proportional sampling. The data were analyzed using multiple linear regression with SPSS Software in ver 32. The results indicate that job satisfaction and organizational commitment have a positive and significant influence on employee engagement. Conversely, leadership has a negative and significant influence on employee engagement. These findings suggest that enhancing employee engagement requires increasing job satisfaction, strengthening organizational commitment, and evaluating leadership practices.
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